At Crispy Jewelry, we take great care in ensuring your order is processed and shipped as quickly as possible.

• All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
• Orders placed after 5:00 PM will be processed the next business day.
• Once your order has been shipped, you will receive a confirmation email with your tracking number.

Shipping Rates & Delivery Times

We offer reliable and affordable shipping worldwide.

Shipping Options:

• Free Shipping on all orders over $149.
• A flat shipping fee of $4.99 applies to orders below $149.

Estimated Delivery Times:

• United States: 5–10 business days
• Canada & United Kingdom: 7–12 business days
• Australia & New Zealand: 7–14 business days
• Europe: 7–14 business days
• Rest of the World: 10–20 business days

Delivery times may vary depending on destination, customs clearance, and courier service.

Tracking Your Order

Once your order ships, you will receive a tracking number via email.
You can track your shipment directly through the carrier’s website or our Order Tracking page.
Please allow up to 24 hours for tracking information to update after dispatch.

International Shipping & Customs

We proudly ship worldwide. However, international orders may be subject to:

• Customs duties, taxes, or import fees (where applicable)
• Delays caused by customs clearance or international transit

Please note that customers are responsible for any additional customs charges.

Shipping Address

Please ensure your shipping details are accurate and complete before finalizing your order.
We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your tracking information shows your package as “delivered” but you have not received it:

• Check around your property, mailbox, or with neighbors.
• Confirm your shipping address is correct.
• Contact the shipping carrier with your tracking number.

If your package is officially declared lost by the carrier, contact us at info@crispyjewelry.com with your order number. We’ll gladly assist you with a replacement or refund.

Order Changes or Cancellations

You can request to modify or cancel your order within 12 hours of placing it by contacting info@crispyjewelry.com.
Once your order has been processed or shipped, we cannot make changes.

Damaged Items During Transit

If your jewelry arrives damaged or defective, please contact us within 48 hours of delivery with clear photos of the item and packaging. We’ll replace or refund the item as appropriate.

Contact Us

If you have any questions about shipping or tracking your order, please contact our support team:

📧 Email: info@crispyjewelry.com
📞 Phone: +1 (213) 870-0047